1. Information We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number (e.g., via contact forms or newsletter sign-up)

• Booking details: stay dates, number of guests, room preferences (when using our booking engine)

• Technical data: IP address, browser type, device information

• Usage data: pages visited, time spent on site, referring URLs

• Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries or requests

• To manage and confirm your bookings

• To send newsletters and promotional offers (with your consent)

• To improve website functionality and user experience

• To ensure website security and prevent misuse

3. Sharing Your Data

We do not sell your personal data. We may share it with:

• Our booking engine provider, solely for processing your reservation

• Service providers (e.g. hosting, analytics), under strict confidentiality terms

• Legal authorities, if required by law

4. Your Rights

You have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time (e.g., unsubscribe from newsletters)

• Object to processing under applicable data protection laws

To exercise your rights, contact us at: [insert email address].

5. Cookies

We use cookies to personalize content, analyze website traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

7. Data Retention

We keep your data only for as long as necessary for the purposes outlined above or to comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with the “last updated” date.

9. Contact

If you have any questions or concerns regarding this policy or your personal data, please contact us at:

info@bgcityhotel.com